OUR PERSONAL GUARANTEE

‘We are proud to stand behind our work.
To demonstrate our commitment to providing you a painting service that is second to none, we offer you Our 5 Star Guarantee’

John Pujol

Director – Auckland City Painters

Our 5 Star Guarantee

1. Quality

• At ACP we understand the investment clients are putting into their home and uphold our responsibility to deliver on quality. We will prepare all surfaces to be painted as they should without cutting any corners and only use premium paints and materials.

• During the painting of your home there will be regular inspections throughout ensuring nothing is missed or overlooked both in the preparation and in the finish.

• Your satisfaction is our first priority so if you are not happy with the end result we will take all reasonable steps to put it right.

2. Respect

• You and your family should always feel comfortable and relaxed in your own home. Therefore all our staff are carefully selected by John not just on their skills but also on their character – abiding by both the ACP and Master Painters code of conduct.

• Our job site is your home and that’s how we treat it. Each day of prep or painting will be diligently followed by a thorough cleanup of our work area.

3. Communication

• Just like painting, communication is an art and one we take great pride in perfecting. There will always be a direct line of communication between clients, John and our team leader who will be readily available to discuss all your questions or concerns. Whether it’s the small details or a bigger decision you will always be the first to consult before anything is put into action.

4. Reliability

• While we are painting your home if you call or email us during business hours we will get back to you the same day or pay you $50.

• Once we start your project we will be there till the end, working hard to ensure we meet the timeframe agreed upon.

• Punctuality is important to us, if you are expecting us we will be there.

5. Trust

• No surprises, just a clear fixed price quotation with no hidden costs.

• John’s team hold proven track records and have been carefully selected and screened ensuring that your home is always safe and in good hands.

• In the unlikely event of a mishap on the job we have it covered. Our $2,000,000 public liability insurance is endorsed by Master Painters NZ and includes extensions specific to house painting.

DO YOU HAVE A PAINTING PROJECT WE CAN HELP WITH?

Our 8 step Process

Using our own proven 8 step process, we make transforming your home an easy and enjoyable experience. From the initial consultation where we understand your goals and vision right through to the final walk through where every attention to detail has been made

5 REASONS

WHY YOU SHOULD

CHOOSE AUCKLAND CITY PAINTERS

Registered Master Painters

Not only are we members of the NZ Master Painters association but also Gold award winners, giving you the added assurance you’ll have nothing but qualified/trained painters on the job. Ask us about the ‘5 year workmanship guarantee’ exclusive to Master Painters.

Trusted Reviews

Don’t just take our word for it. Our 5 star Google reviews ate testimony to our focus and commitment in delivering nothing but quaity craftmanship and customer satisfaction- guranteed!
Click here to read our reviews

Our Personal Guarantee

The team and I are proud to stand behind our work. To demonstrate our commitment to providing you a painting service that is second to none, we offer you our 5 Star Guarantee. Click here to read more.

Peace of Mind

With over 65 years combined experience we have both the knowledge and skills to effectively manage the entire project from initial consulation to final completion. Our systematic approach & quality assurance checklist ensures everything runs smoothly and is completed on time and within budget – to the highest standard. See Our 8-Step process to see how we work with you.

Expert Colour Advice

Choosing the right colour is not always easy, we feel your pain! Which is why we offer an in home consultation with a professional colour consultant (normally valued at $220) at no extra charge*. It’s just one of the many ways we’re here to provide the best advice and support in painting your home

*Offer only available with Resene paints

MASTER PAINTERS

Registered Master Painters

Not only are we members of the NZ Master Painters association but also Gold award winners, giving you the added assurance you’ll have nothing but qualified/trained painters on the job. Ask us about the ‘5 year workmanship guarantee’ exclusive to Master Painters.

TRUSTED REVIEWS

Trusted Reviews

Don’t just take our word for it. Our 5 star Google reviews ate testimony to our focus and commitment in delivering nothing but quaity craftmanship and customer satisfaction- guranteed!
Click here to read our reviews

OUR GUARANTEE

Our Personal Guarantee

The team and I are proud to stand behind our work. To demonstrate our commitment to providing you a painting service that is second to none, we offer you our 5 Star Guarantee. Click here to read more.

PEACE OF MIND

Peace of Mind

With over 65 years combined experience we have both the knowledge and skills to effectively manage the entire project from initial consulation to final completion. Our systematic approach & quality assurance checklist ensures everything runs smoothly and is completed on time and within budget – to the highest standard. See Our 8-Step process to see how we work with you.

COLOUR CONSULTATION

Expert Colour Advice

Choosing the right colour is not always easy, we feel your pain! Which is why we offer an in home consultation with a professional colour consultant (normally valued at $220) at no extra charge*. It’s just one of the many ways we’re here to provide the best advice and support in painting your home

*Offer only available with Resene paints

John and his team worked quietly and efficiently to give us a great result on our exterior painting. John responded quickly to any queries and the project finished ahead of time.
Susan Bowkett
Susan Bowkett
21:15 17 Apr 19
Very pleased to have John in the team work at our place. They really made the project easy, stress-free and the price was reasonable compared the other quotes we received
Jayadeva Kavi
Jayadeva Kavi
23:26 07 Apr 19
John and his team provided a well co-ordinated professional service. Their workmanship was of high quality and their presence on our property for the 5 week period, was easy and respectful.
Fiona Taylor
Fiona Taylor
20:51 21 Feb 19
Timely, professional and work was well-executed!
Lucia Vallely
Lucia Vallely
20:47 11 Feb 19
Auckland City Painters Ltd are very professional, neat and tidy painters. The team of painters led by Steve did an excellent job, making sure there were no paint spots where there shouldn’t be. I would recommend these painters.
Alison Dodds
Alison Dodds
02:30 30 Aug 18
Very impressed with Auckland City Painter. Harry & Steve were the onsite painters and were extremely tidy, efficient and pleasant. John was great to deal with and communicated well. As well as a full interior paint they were charged with having my old wooden shutters repainted. They came back like brand new. All round great job and would have no hesitation in recommending.
Lynn Brebner
Lynn Brebner
03:47 18 Jun 18
Auckland City Painters did a great job of painting the interior our rental apartment. John was an excellent communicator and went above and beyond for out of town owners. We are very pleased with the results and highly recommend them.
Leone Jeune
Leone Jeune
07:52 06 Jun 18
John's team were very professional and quick. We're very happy with their work.
Pania Papa
Pania Papa
23:55 16 May 18
Auckland City Painters recently painted the interior of our three bed-room, two story house in Mt Eden. From beginning to end of the project, I was completely satisfied with the procedure. After my initial contact, John gave a prompt and competitive quote. The two painters, Andrew and Helen, were great workers, discreet yet efficient, and giving attention even to fine detail. There was no mess and no stress. The work was undertaken with great professionalism and is well-deserving of 5 stars.
Timothy Costello
Timothy Costello
20:16 06 Dec 17
great team of painters and excellent paint job. John very efficient with keeping me up to date with start time etc.
Sally Macdonald
Sally Macdonald
17:20 27 Nov 17
Auckland City Painters were responsible for the painting of a new house for us. Being a new dream home we had high standards and our expectations were well and truly met. We found the team to be very helpful, thorough and professional. Highly recommended.
Alan Morpeth
Alan Morpeth
08:09 22 Aug 17
I employed Auckland City Painters to do some internal painting of all my skirting boards and doors in my Bungalow in Westmere. From the start I found the Company to be very professional, from John replying to my call quickly and coming to do a quote, through to the final phone call after the team had left to make sure I was happy. The team always arrived on time, and cleaned up each day before they left. The job was completed to a very high standard with a minimum of fuss. I was given good advice on colour matching, and nothing extra I requested was a problem. I can highly recommend John and his team, and will not hesitate to get them back if I need more internal or external painting done. Thanks 🙂
Naiomi Cunningham
Naiomi Cunningham
00:08 03 Jul 17

BOOK A CONSULTATION

Need professional painting advice?