OUR PERSONAL GUARANTEE
‘We are proud to stand behind our work.
To demonstrate our commitment to providing you a painting service that is second to none, we offer you Our 5 Star Guarantee’
John Pujol
Director – Auckland City Painters
Our 5 Star Guarantee
1. Quality

• At Auckland City Painters we understand the investment clients are putting into their home and uphold our responsibility to deliver on quality. We will prepare all surfaces to be painted as they should, without cutting any corners and only use premium paints and materials.

• During the painting of your home there will be regular inspections throughout, ensuring nothing is missed or overlooked both in the preparation and in the finish.

• Your satisfaction is our first priority, so if you are not happy with the end result we will take all reasonable steps to put it right.

2. Respect

• You and your family should always feel comfortable and relaxed in your own home. Therefore all our staff are carefully selected by John, not just on their skills but also on their character – abiding by both the Auckland City Painters and Master Painters code of conduct.

• Our job site is your home and that’s how we treat it. Each day of prep or painting will be diligently followed by a thorough cleanup of our work area.

3. Communication

• Just like painting, communication is an art and one we take great pride in perfecting. There will always be a direct line of communication between clients, John and our team leader who will be readily available to discuss all your questions or concerns. Whether it’s the small details or a bigger decision, you will always be the first to be consulted before anything is put into action.

4. Reliability

• While we are painting your home, if you call or email us during business hours we will get back to you the same day or pay you $50.

• Once we start your project we will be there till the end, working hard to ensure we meet the timeframe agreed upon.

• Punctuality is important to us, if you are expecting us we will be there.

5. Trust
• No surprises, just a clear fixed price quotation with no hidden costs.

• John’s team hold proven track records and have been carefully selected and screened ensuring that your home is always safe and in good hands.

• In the unlikely event of a mishap on the job we have it covered. Our $2,000,000 public liability insurance is endorsed by Master Painters NZ and includes extensions specific to house painting.

DO YOU HAVE A PAINTING PROJECT WE CAN HELP WITH?

Our 8 step Process

Using our own proven 8 step process, we make transforming your home an easy and enjoyable experience, from the initial consultation, where we understand your goals and vision, through to completion where every detail has been taken care of.

5 REASONS

WHY YOU SHOULD

CHOOSE AUCKLAND CITY PAINTERS

Registered Master Painters

Not only are we members of the NZ Master Painters Association but also Gold Award Winners, giving you the added assurance you’ll have nothing but qualified/trained painters on the job.

Trusted Reviews

Don’t just take our word for it. Our 5 star Google reviews are testimony to our focus and commitment in delivering nothing but quality craftsmanship and customer satisfaction- guaranteed!
Click here to read our reviews

Our Personal Guarantee

The team and I are proud to stand behind our work. To demonstrate our commitment to providing you a painting service that is second to none, we offer you our 5 Star Guarantee. Click here to read more.

Peace of Mind

With over 65 years combined experience, we have both the knowledge and skills to effectively manage the entire project from initial consultation to final completion. Our systematic approach & quality assurance checklist ensures everything runs smoothly and is completed on time and within budget – to the highest standard. See Our 8-Step process to see how we work with you.

Expert Colour Advice

Choosing the right colour is not always easy, we feel your pain! Which is why we offer an in home consultation with a professional colour consultant (normally valued at $220) at no extra charge*. It’s just one of the many ways we’re here to provide the best advice and support in painting your home

*Offer only available with Resene paints

MASTER PAINTERS

Registered Master Painters

Not only are we members of the NZ Master Painters association but also Gold award winners, giving you the added assurance you’ll have nothing but qualified/trained painters on the job. Ask us about the ‘5 year workmanship guarantee’ exclusive to Master Painters.

TRUSTED REVIEWS

Trusted Reviews

Don’t just take our word for it. Our 5 star Google reviews ate testimony to our focus and commitment in delivering nothing but quaity craftmanship and customer satisfaction- guranteed!
Click here to read our reviews

OUR GUARANTEE

Our Personal Guarantee

The team and I are proud to stand behind our work. To demonstrate our commitment to providing you a painting service that is second to none, we offer you our 5 Star Guarantee. Click here to read more.

PEACE OF MIND

Peace of Mind

With over 65 years combined experience we have both the knowledge and skills to effectively manage the entire project from initial consulation to final completion. Our systematic approach & quality assurance checklist ensures everything runs smoothly and is completed on time and within budget – to the highest standard. See Our 8-Step process to see how we work with you.

COLOUR CONSULTATION

Expert Colour Advice

Choosing the right colour is not always easy, we feel your pain! Which is why we offer an in home consultation with a professional colour consultant (normally valued at $220) at no extra charge*. It’s just one of the many ways we’re here to provide the best advice and support in painting your home

*Offer only available with Resene paints

Google Rating
4.9
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